Problems and questions are always responded to promptly. I have seen the teachers discipline students and it has always been in a patient, effective way. The students are never centered out or embarrassed in front of their peers.
As with any family, sometimes you have differences. What matters on those occasions is that you have the confidence to engage in active listening and meaningful conversation. It has been our constant experience that the school staff are open and receptive and highly responsive to our concerns. Even though the school population has grown considerably since we first enrolled our boys, they are known to everyone and feel comfortable reaching out to any member of the family. The curriculum evenings and the Parent/Teacher interactions are thorough and as frequent as they need to be to be meaningful.